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We were sponsoring the Zendesk Showcase 2025
What a day! On May 20, the Zendesk Showcase in Berlin was all about current CX trends, practical insights and inspiring best practices. As a sponsor of the event and with our own stand on site, we had the opportunity to hold many exciting discussions and make valuable contacts.
We will take this back with us to Hamburg:
- Lots of good conversations with customers, colleagues and like-minded people from the industry.
- We saw familiar faces again and made exciting new contacts.
- Current CX trends, AI innovations and best practices in customer service - compact and practical.
- Particularly exciting: the new possibilities with AI Agents and the Action Builder (visual workflow builder in Zendesk).
Thanks to the Zendesk team for a well thought-out and strong event with a focus on relevance and implementation. Anyone who was there knows that good customer experience is not a "nice to have", but a clear competitive factor.
We look forward to further exchanges and upcoming events!
Missed Showcase 2025?
No problem - get the official CX-Trends report for free now and stay up to date.
